Syntronic’s rapid international expansion continues, with a new aftermarket center in Dubai. “The demand for our services is required in Dubai. By being closer to our customers in this region, we can operate sustainably and ensure fast turnaround times,” says Stefan Sundin, Managing Director of Syntronic Aftermarket Services.
The new center in Dubai forms part of Syntronic’s sustainable “Global Solutions – Local Presence” model. The model is an environment-friendly and cost-efficient approach that aims at reducing the need for transportations over large distances. Syntronic’s capacity to establish a local presence when and where its customers need assistance is an essential quality assurance measure.
“We are happy to conclude that for our customer in the region who now use our services in Dubai, the turnaround time of products has been reduced considerably. Even though the new assignment started during the covid situation, we were able to start up the project in time” Stefan Sundin comments.
Syntronic has considerable experience of establishing local offices in global locations to provide aftermarket services close to its partners. So far, the global design house has had an active aftermarket presence in approximately twenty markets across Europe, Asia, Africa and America.
Efficiency, sustainability, high quality
Syntronic’s new center in Dubai, which is located near a major logistics hub, has state-of-the-art equipment that makes it possible for Syntronic’s customer in the Middle East and Africa to benefit from significantly shorter turnaround times.
“It’s important for us that our partners get the same high-quality service regardless of where in the world they choose to collaborate with us. We follow the same high-quality processes and provide our staff with extensive training at all our locations,” Stefan Sundin comments.
Spare parts management
Syntronic also offer its customers end-to-end solutions within spare parts management. The model includes the sourcing of material, shipment of products, quality assurance of part suppliers, warehousing ,and advanced logistic systems. Syntronic works globally and develops cost-effective logistic solutions for its customers in the aftermarket segment.
Syntronic is a leading design house specializing in advanced product and systems development, production, and aftermarket services. Among our customers and partners are some of the world’s most technology intensive businesses and organizations in sectors such as telecom, automotive, defence, industrial and medtech.